FAQ – SPORT SPIRIT | روح الرياضة

Questions you may have

Delivery and Shipping

What are the available delivery methods and how much do they cost?

We offer delivery service to all areas of Bahrain. Small items are shipped via our delivery personnel and cost 2 BD, while large equipment is delivered by a specialized shipping team to ensure its safety

How long does shipping and delivery take for orders?

We always strive to deliver your orders as quickly as possible. Shipping usually takes 1 to 3 days, and our team will provide you with the exact delivery time once your order is confirmed, ensuring it reaches you in the best condition.

Products and Maintenance

What are the maintenance and product care methods?

We provide regular maintenance services. Additionally, each device comes with an instructional guide that explains how to care for it daily, ensuring long-lasting performance for many years.

How can I ensure the quality and sizes of the sports products before ordering?

We provide detailed pictures and specifications for each product on our account, in addition to approved size charts. We are also happy to answer all your inquiries via direct message to help you choose the perfect size and product with complete confidence.

Refunds and Warranty

Are the products under warranty, and what is the warranty period?

Yes, all of our fitness equipment is guaranteed against manufacturing defects. The warranty period varies from one machine to another. We also take pride in offering specialized technical support throughout the warranty period.

What is the store's return and refund policy?

You can return or exchange products within two days of receipt, provided they are in their original condition and packaging. Delivery and return fees are non-refundable and will be deducted from the total refund amount.

Store and Branches

What are the main features of this store?

We stand out by offering equipment of high engineering quality and smart solutions for small spaces, providing the best balance between price and quality. This is in addition to professional customer service that accompanies you from selecting the equipment through to installation and maintenance.

Where are the store's branches located, and what are the official working hours?

Our store is a fully integrated online shop operating exclusively on Instagram. We have been officially registered with the Government of the Kingdom of Bahrain under Commercial Registration (CR) No. 48731-2 since 2004. At present, we do not have any physical retail branches.

We are happy to receive your orders and inquiries seven days a week through our online store, via WhatsApp at +973 36793343, or on Instagram: @sport.spirit.bh.